Have a question, spotted something that needs updating, or want to speak with the UK Casino Play team? We’d be happy to hear from you.
UK Casino Play is an independent casino comparison and information website. We aim to keep our reviews, bonus information and casino details accurate, clear and up to date.
General Enquiries
For general questions about our website or content:
Email: contact@ukcasinoplay.net
Response time: Within 1–2 working days
Working hours: Monday to Friday, 9:00–17:00 UK time
UK Casino Play operates as an online-first publication and does not provide telephone support or accept visitors at a physical office.
Report Incorrect Information
Casino offers, payment methods, withdrawal times and terms can change. If you notice information on our website that is inaccurate or no longer current, please email:
Email: corrections@ukcasinoplay.net
Please include:
- The URL of the relevant page
- The information you believe is incorrect
- A link or screenshot showing the updated information
We review correction requests as quickly as possible.
Casino Complaints
UK Casino Play does not operate any online casinos, accept deposits, process withdrawals or manage player accounts.
If your enquiry concerns:
- A deposit or withdrawal
- Account verification
- A suspended or closed account
- Bonus eligibility
- Wagering requirements
- A self-exclusion request
- A complaint about a casino
Please contact the casino’s customer-support team directly.
If you cannot resolve a complaint with a UK-licensed casino, follow the operator’s official complaints procedure. You may then be able to refer the matter to the casino’s approved Alternative Dispute Resolution provider. You can also check an operator’s licence and regulatory information through the UK Gambling Commission.
Safer Gambling Support
If gambling is causing you concern, confidential help is available.
GamCare: 0808 8020 133
National Gambling Helpline: Available 24 hours a day
Website: www.gamcare.org.uk
GAMSTOP: www.gamstop.co.uk
Gambling Therapy: www.gamblingtherapy.org
If you have registered with GAMSTOP, we strongly encourage you not to attempt to bypass your self-exclusion.
You must be 18 or older to use gambling websites in the United Kingdom. Please gamble responsibly and never spend more than you can afford to lose.
Commercial and Partnership Enquiries
For advertising, affiliate partnerships, media enquiries or commercial opportunities:
Email: partnerships@ukcasinoplay.net
Please include your name, company, website and a short description of your proposal. Commercial arrangements do not guarantee positive coverage or influence our editorial conclusions.
Privacy Requests
For questions about your personal data or to submit a privacy-related request:
Email: privacy@ukcasinoplay.net
Please read our Privacy Policy for more information about how we collect, use and protect personal information.
Contact Form
You can also contact us using the form below.
Name
Enter your full name.
Email address
Enter the email address where we can reach you.
Subject
Select or enter the reason for your enquiry.
Message
Provide as much relevant information as possible.
Consent
By submitting this form, you agree that UK Casino Play may use the information provided to review and respond to your enquiry in accordance with our Privacy Policy.
Submit button: Send Message
About UK Casino Play
Website: https://ukcasinoplay.net/
Trading name: UK Casino Play
Business type: Independent online casino comparison and informational publication
Primary contact: contact@ukcasinoplay.net
Editorial contact: corrections@ukcasinoplay.net
Commercial contact: partnerships@ukcasinoplay.net
Privacy contact: privacy@ukcasinoplay.net
Service area: United Kingdom
Access restriction: Adults aged 18 and over only