This Privacy Policy explains how UK Casino Play collects, uses, stores and protects personal information when you visit ukcasinoplay.net or contact us.
UK Casino Play is operated by Afflatus Online Solutions Kft, a company registered in Hungary. For the purposes of applicable data-protection law, including the UK General Data Protection Regulation (UK GDPR), Afflatus Online Solutions Kft is the data controller.
For privacy enquiries or requests, contact:
Email: privacy@ukcasinoplay.net
Website: https://ukcasinoplay.net/
Postal correspondence: Afflatus Online Solutions Kft, Budapest, Hungary
UK Casino Play is an independent casino-comparison and information website. We do not operate an online casino, accept bets, hold player funds or manage gambling accounts.
1. Information We Collect
Information you provide to us
We may collect personal information that you voluntarily provide when you:
- Contact us by email or through a contact form
- Report an error or request a correction
- Submit feedback about our content or a casino
- Enquire about an editorial or commercial partnership
- Subscribe to an email newsletter
- Exercise one of your data-protection rights
This information may include your name, email address, company name and the contents of your message.
Please do not send us passwords, payment-card details, gambling-account credentials, identity documents or other unnecessary sensitive information.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, including:
- Your IP address
- Approximate location derived from your IP address
- Browser and device type
- Operating system
- Screen size and language settings
- Pages visited and time spent on those pages
- Referring website or search engine
- Links clicked
- Date and time of access
- Cookie and consent preferences
- Technical error and security information
This information helps us operate the website, maintain security, understand how visitors use our content and improve the website.
Affiliate information
Some links on UK Casino Play are affiliate links. If you click one of these links, the relevant casino or affiliate network may record that the visit came from our website.
We may receive aggregated or pseudonymised reports showing information such as:
- The number of clicks sent to an operator
- Whether a referred visitor registered
- Whether a referral qualified for a commission
- The general country or device associated with a referral
We do not receive your casino password, payment details, identity documents, account balance or complete gambling history.
2. How We Use Your Information
We may use personal information to:
- Operate and maintain UK Casino Play
- Respond to questions, feedback and correction requests
- Investigate reports about inaccurate content
- Measure website traffic and content performance
- Improve our reviews, guides and comparison pages
- Protect the website against fraud, spam, abuse and security threats
- Administer affiliate relationships
- Send requested newsletters or updates
- Maintain records of consent and privacy requests
- Comply with legal and regulatory obligations
- Establish, exercise or defend legal claims
We do not use personal information to make decisions about your eligibility to gamble, access a casino or receive a casino bonus.
3. Our Lawful Bases for Processing
Under the UK GDPR and applicable European data-protection law, we rely on the following lawful bases:
Consent
We rely on your consent for:
- Non-essential analytics cookies
- Affiliate-tracking cookies where consent is required
- Advertising or marketing cookies
- Email newsletters and promotional communications
You may withdraw your consent at any time through the website’s cookie controls, through the unsubscribe link in an email or by contacting privacy@ukcasinoplay.net.
Legitimate interests
We rely on our legitimate interests to:
- Operate and improve the website
- Answer messages sent to us
- Maintain website and network security
- Prevent fraud, spam and misuse
- Keep appropriate business records
- Understand the general performance of our content
- Manage our editorial and commercial relationships
- Establish or defend legal claims
When relying on legitimate interests, we consider whether our interests are proportionate and whether your rights outweigh those interests.
Legal obligations
We may process information where necessary to comply with tax, accounting, regulatory, court or other legal requirements.
Contractual necessity
If you enter into a commercial or professional arrangement with us, we may process the information necessary to administer and perform that arrangement.
4. Cookies and Similar Technologies
UK Casino Play uses cookies and similar technologies to operate the website, remember preferences, maintain security, measure performance and attribute affiliate referrals.
Strictly necessary cookies may be used without consent because they are required for the website to function properly. Analytics, advertising and affiliate-tracking cookies are used only where permitted by law and, where required, after you have provided consent.
You can accept, reject or manage non-essential cookies through the cookie banner. You may also delete or block cookies using your browser settings.
For more information, please read our Cookie Policy.
5. Who We Share Information With
We may share limited personal information with trusted service providers that help us operate the website, including:
- Website-hosting and infrastructure providers
- Content-delivery and website-security services
- Analytics and website-performance providers
- Email and communication providers
- WordPress software and plugin providers
- Affiliate networks and casino operators
- Professional advisers, including accountants and lawyers
- Government bodies, regulators, courts or law-enforcement authorities where legally required
These providers may process information only for the relevant service or according to their own privacy obligations.
We do not sell or rent your personal information to data brokers.
6. External Casino and Affiliate Websites
UK Casino Play contains links to casino operators and other third-party websites. When you click an external link, you leave our website.
The third party’s own privacy policy and cookie practices apply after you leave UK Casino Play. Casino operators may collect substantially more information than we do, including identity, payment, affordability and gambling-account information.
We do not control and are not responsible for the privacy practices of external websites. You should review an operator’s privacy policy before registering or providing personal information.
7. International Data Transfers
Afflatus Online Solutions Kft is established in Hungary, which is within the European Economic Area. Some of our service providers, affiliate networks or commercial partners may process information in the United Kingdom, the United States or other countries.
Where personal information is transferred internationally, we use an appropriate legal safeguard where required. Depending on the destination, this may include:
- UK or EU adequacy regulations
- The UK International Data Transfer Agreement
- The UK Addendum to the EU Standard Contractual Clauses
- EU Standard Contractual Clauses
- Contractual, organisational and technical security measures
You may contact us for more information about the safeguards used for a particular transfer.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary:
- General enquiries and correspondence: up to 24 months after the matter is closed
- Correction and complaint records: up to 36 months
- Partnership and commercial records: for the relationship and up to six years afterwards
- Newsletter subscriptions: until you unsubscribe, followed by a suppression record retained to ensure we honour your request
- Cookie-consent records: up to 24 months
- Analytics information: up to 14 months
- Security and server logs: normally up to 90 days
- Legal, accounting and tax records: up to six years or longer where required by law
- Privacy-rights requests: up to three years after completion
We may retain information for longer where required by law, necessary to resolve a dispute or needed to establish or defend a legal claim.
9. Your Data-Protection Rights
Depending on your location and the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to processing based on legitimate interests
- Object to direct marketing at any time
- Withdraw consent at any time
- Receive certain information in a portable format
- Ask us to transfer eligible information to another organisation
- Lodge a complaint with a data-protection authority
- Avoid decisions based solely on automated processing that produce legal or similarly significant effects
UK Casino Play does not make solely automated decisions that have legal or similarly significant effects on visitors.
To exercise a right, email privacy@ukcasinoplay.net. Please describe your request clearly. We may ask for reasonable information to verify your identity before releasing or deleting personal information.
We normally respond within one month. Complex requests may take longer where the law permits, but we will explain any extension.
10. Marketing Communications
We will send marketing emails only where you have requested them or another lawful basis applies.
Every marketing email will include an unsubscribe option. You may also unsubscribe by emailing privacy@ukcasinoplay.net.
After you unsubscribe, we may retain your email address on a suppression list. This is used only to ensure that we do not send you further marketing communications.
11. Children and Age Restrictions
UK Casino Play is intended only for people aged 18 or over.
We do not knowingly collect personal information from children. If you believe that someone under 18 has provided personal information to us, contact privacy@ukcasinoplay.net and we will investigate and delete the information where appropriate.
Our content is informational and must not be used to encourage anyone under 18 to gamble.
12. Security
We use reasonable technical and organisational measures designed to protect personal information, including:
- HTTPS encryption
- Access controls
- Security monitoring
- Software and plugin updates
- Restricted administrative access
- Spam and malicious-traffic protection
- Appropriate backup procedures
No website or electronic transmission is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
If a personal-data breach occurs, we will investigate it and notify affected individuals and the relevant authority where legally required.
13. Complaints
If you have concerns about how we handle personal information, please contact us first at privacy@ukcasinoplay.net so we can investigate.
You also have the right to complain to the UK Information Commissioner’s Office:
Website: https://ico.org.uk/
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
If you are located in the European Economic Area, you may also complain to the data-protection authority in the country where you live or work.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, providers or legal obligations change.
The latest version will always be published on this page. When we make a material change, we will update the “Last updated” date and may provide an additional notice on the website.
15. Contact Us
For privacy questions, data requests or complaints, contact:
Data controller: Afflatus Online Solutions Kft
Website: UK Casino Play
Domain: https://ukcasinoplay.net/
Email: privacy@ukcasinoplay.net
Registered location: Budapest, Hungary
We aim to acknowledge privacy enquiries promptly and respond to formal data-protection requests within the time required by law.